Contact

Customer Care

Contact NorseKin

Questions about an order, size choice, shipping update, return, or payment? Choose the right support route below.

Email support

service@norsekin.com
Use this for order status, delivery updates, returns, sizing, and payment questions.

Submit a request

Use the request form for order questions, delivery updates, returns, sizing help, or payment issues.

Cancel an order

If your order has not shipped, send a cancellation request with your order number and checkout email.

Before you contact us

  1. For order questions, include your order number and checkout email.
  2. For delivery questions, include the tracking number if one has been sent.
  3. For returns, contact us before shipping anything back. The parcel address is not the return address.

Official support routes

Email support and the two request forms are the official NorseKin contact paths. They keep order numbers, checkout email, and issue type attached to the message so support can review the case faster.

Support links

Store Information

Store: NorseKin

Company: BLUE GLAZED TRADING LIMITED

Registered address: RM D07, 8/F, KAI TAK FTY BUILDING, NO. 99 KING FUK STREET, SANPOKONG, KOWLOON HONG KONG

Customer support: service@norsekin.com

Business hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)

Response time: Within 24 hours on business days

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